Missing Bar

I’ve been coming to Missing Bar with my partner for a few years now, travelling from Bristol because we’ve always enjoyed having a good night out here. The staff are generally lovely, friendly and polite, and we’ve always had a great time. Unfortunately, last night left me feeling a little disappointed. We travelled down for trans pride weekend. The shot girl offered me a shot for £5. My partner was upstairs by the karaoke, and he told me that she had sold him the same shot for £4. I found this really disappointing, as it gave me the impression that the price was being decided differently depending on who was buying maybe because I was dressed differently. What made the situation more frustrating was that I didn’t find her particularly friendly or approachable. If shots are being sold at £4–£5, I think customers should at least receive the same price and a friendly experience. She’s more after the money rather than us having a good experience. I want to mention that Fleur has always been a fantastic shot girl, she’s friendly, welcoming and always makes people feel comfortable, we really miss her and hope she’s doing well as she told us she found a new job. There’s also another girl who regularly works there who is equally lovely(Rooo’s, sometimes she gives us a good dance off🤣). They’re a great example of the kind of customer service that makes people want to come back. I still love Missing Bar and would always recommend it for a good night out, which is why I’m mentioning this. We’ve travelled from Bristol several times specifically to come here, and experiences like last night can leave you feeling disappointed. Hopefully this can be taken as constructive feedback, because I’d hate for one experience to affect what has otherwise been a venue we’ve really enjoyed over the years.

a month ago

served fast... bartender efficient but not particularly welcoming. no real ales... he charged me over £4 for a half (then corrected himself).. but got feeling he may not have... (not a great vibe). outside (waiting for friends), i noticed the little "wall tables" were wonky... stools inside and out are like "church pews" (hard as nails). beggar drifted past asking for stuff... (no security in sight)... mixed bag of clientele - some as miserable as sin... wouldnt be my first choice (even for a quick drink).. tables inside werent clean... not family oriented... have to be over 25 to get in... convenient location (if you're going elsewhere)... and you probably will be.

3 weeks ago

This is my first ever review, & I had to write this up as I've never had such top notch excellent service from a bartender in Birmingham or around UK. I was waiting at the bar to order my drinks, and one bartender caught my attention ( his name was Joey, tall, smiley & friendly) and said he'll serve me, he was just busy serving someone before, and he came back to me, served me my drinks asked if I wanted ice and a straw with a friendly smile, I said yes to both. And throughout the night he remembered my drinks and remembered the little things such as ice and straws, very very polite and friendly and approachable. Any issues I went to him, ie - toilets, smoking area, closing times and etc I used to work in a bar many years ago, and if I was a Manager or in the Managerial role, I would be looking to make that young man Joey, to step the ladder to further his career, he's got what it takes and he is what makes bars superb and he has made Missing bar a place I would definitely visit again because of his impeccable service with a smile 😊

5 months ago